Refund Policy

Pure Living Market

OVERVIEW
At Pure Living Market, we are committed to providing fresh, high-quality products you can trust. Please review our policy before placing your order.

1. FRESH GUARANTEE 🌿
Our products are made fresh using natural ingredients. Due to their perishable nature, all sales are final.

2. DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with:

Your order number

Clear photos of the item and packaging

We will review your request and may offer a replacement.

3. DELIVERY OF PRODUCTS
All juices and wellness shots are carefully packaged and delivered in insulated packaging to help maintain freshness during transit.

Please ensure someone is available to receive the package when possible.

4. STORAGE INSTRUCTIONS
Upon receiving your order, all products must be refrigerated immediately.

Keep juices and shots stored in the refrigerator at all times and consume within the recommended timeframe.

5. DRINKING INSTRUCTIONS

Shake well before drinking (natural separation may occur)

Best consumed fresh

Keep refrigerated at all times

Do not consume if left unrefrigerated for extended periods

6. PERISHABLE PRODUCTS
All perishable items, including cold-pressed juices and wellness shots, are non-refundable and non-returnable.

We do not offer refunds or replacements for:

Taste preferences

Change of mind

Missed deliveries

Improper storage after delivery

7. NON-PERISHABLE ITEMS
Non-perishable items may be returned within 7 days if unused, unopened, and in original condition. Customer is responsible for return shipping.

8. SHIPPING RESPONSIBILITY
Pure Living Market is not responsible for:

Carrier delays

Incorrect shipping addresses provided by the customer

Packages left unattended after delivery

9. POLICY AGREEMENT
By placing an order with Pure Living Market, you agree to this Refund Policy.